What are the shipping charges
For Flowers: We charge SGD 10 for delivery islandwide per location for all flower orders . However,we do not do delivery to Army Bases, Jurong Island, Penjuru, Tuas, Airline Road, Sentosa.
Kindly ensure that recipient will be at the recipient address to collect the goods or else we will contact you for a reschedule of delivery with extra charge of SGD 15.
Incomplete address will also result in an additional SGD 15 for a redelivery.
Any changes to timing or location in delivery must be done at least 24 hours in advance.
Rest assured that our third party delivery partner will deliver the goods within the time slot you have chosen.
However, if you require special timing delivery do not hesitate to contact us. (additional charges apply).
For Candles: We charge SGD 6 for delivery island wide per location for all candle orders in Singapore. If there is no recipient at home, the driver will contact the recipient by giving them a call/ Whatsapp. Driver usually leave candles outside the recipients house after contacting them. Delivery charges for international orders (Malaysia & Indonesia only) will be quoted based on weight.
We are unable to deliver the same exact bouquet since each bloom is unique and due to seasonability.
However, rest assured that the vibe and look of the overall bouquet will stay the same.
Return and exchange
We apologise that all items are strictly non-returnable, non-refundable and non-exchangeable.
We are only able to process 1 for 1 returns and exchanges for the following conditions
Wrong item sent